Hachijojima Airport Lost and Found

Where to report a lost item at Hachijojima Airport

The official contact page lists who to ask about lost items by place of loss.

The page does not list a contact for other areas, such as the car park, and names no other airline.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• ANA lost-property inquiry (Hachijojima Airport)

  Items left on the aircraft. The page links ANA’s own lost-property inquiry page and gives this Hachijojima Airport number

  Phone

  +81-4996-2-3823 (in Japan: 04996-2-3823)

  No hours are printed.

  Source: official page (Japanese)

• Hachijojima Airport Terminal Building Co., Ltd.

  Items left in the main lobby (総合ロビー) or the restaurant

  Phone

  +81-4996-2-3311 (in Japan: 04996-2-3311)

  No hours are printed for this line. The company’s site footer shows the building as open 7:45-17:30 and closed after the last departure; the page does not link that to this phone line.

  Source: official page (Japanese)

What to prepare before you inquire

• Whether you lost it on the plane or in the lobby or restaurant
• Date and approximate time you last had the item
• Flight number, if you were travelling
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address and phone number where you can be reached

Already left Japan?

1. Decide where the item was left. The page covers the aircraft (ANA) and the lobby or restaurant (terminal company).
2. Call the matching number in the +81 format (drop the leading 0 of the area code). No hours are printed, so allow for a missed call.
3. For an item left on an ANA flight, ANA’s own lost-property inquiry page, linked from the airport page, is the other route.
4. If the item is confirmed found, ask how long it will be held and what is needed to release it. Nothing is stated.
5. Ask whether a representative may collect it and what documents are needed. Nothing is stated.
6. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received.
7. After we receive the item, we pack it and ship it internationally. We quote shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact ANA or the terminal company in Japanese and relay the answers to you
• Help you describe the item the way the desk asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Hachijojima Airport lost and found: FAQ

Where do I report an item lost in the lobby or restaurant at Hachijojima Airport?

The official contact page lists Hachijojima Airport Terminal Building Co., Ltd. on 04996-2-3311 (from overseas +81-4996-2-3311) for the main lobby and restaurant.

I left something on the plane at Hachijojima Airport.

The official page points to the ANA lost-property inquiry and gives an ANA number at Hachijojima Airport, 04996-2-3823 (from overseas +81-4996-2-3823). It names no other airline.

Is there an official English page for lost property at Hachijojima Airport?

We did not find one. The contact page is in Japanese.

Does the airport say how long lost property is kept?

Not on the contact page. Ask the terminal company when you report the item.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Opening hours of the lost-property lines are not printed.
• The page names no contact for other areas, such as the car park, and no airline other than ANA.
• Retention period, proxy collection rules, required documents, shipping of found items by the airport, and fees are not stated.
• No online lost-property form and no English version were found.