Lost and Found Japan
ITM

Osaka International Airport (Itami) Lost and Found

大阪国際空港（伊丹空港） · Osaka (大阪府), Kansai (関西)

Short answer

Osaka International Airport (Itami)’s official pages say the contact depends on where the item was lost: the airport building Security Room (24 hours) for the terminal buildings, your airline for the aircraft or check-in counter, and separate numbers for buses, parking, taxis and the airport hotel. If you are already home, call the matching number in +81 format, then contact us if you want help in Japanese.

Choose your next step

My item has not been found yet

Report the loss to the airport, airline or transport operator responsible for the place where you left it. Start with the official contacts below.

Find the right official contact

My item has been found

Already outside Japan? Send us the holding facility and reference number. We can discuss collection and international shipping, subject to the facility’s rules and shipping restrictions.

Ask about recovery and shipping

Lost and Found Japan is an independent private service, not an airport lost-property desk. Our service primarily assists with items already found and held by a facility.

Airport overview

Airport name (English)
Osaka International Airport (Itami)
Airport name (Japanese)
大阪国際空港（伊丹空港）
Prefecture
Osaka (大阪府)
Region
Kansai (関西)
Official website
Check the latest information on the official website
Official lost and found page
Osaka International Airport (Itami): official lost and found information

Where to report a lost item at Osaka International Airport (Itami)

The official Japanese Q&A lists a contact for each place. Items found inside the terminal buildings are handled by the Security Room.

Who to contact depending on where the item was lost
Where it was lostContact
Inside the terminal buildingsAirport building Security Room (Central Terminal 1F, near the check-in counters), or the Information Center
On the aircraft or at a check-in counterYour airline: JAL/JTA, ANA/IBEX, or Amakusa Airlines
On an airport busHankyu Kanko Bus Co., Ltd.
In the airport parking lotParking Management Office
In a taxiOsaka Taxi Center (Osaka) or Hyogo Taxi Service Center (Hyogo)
Guest rooms or lobby of the airport hotelOsaka Airport Hotel

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

What to prepare before you inquire

  • Where you lost it: terminal building (which floor or area), aircraft, bus, parking lot, taxi or hotel
  • Date and approximate time
  • Airline and flight number, if you were travelling
  • For a taxi, the taxi company and the licensed area (Osaka or Hyogo) if you know it
  • Item type, colour, brand, size, distinguishing marks, and contents
  • Photos of the item or of an identical model, if you have them
  • An email address and phone number where you can be reached

Already left Japan?

  1. Pick the matching number from the table above and call using the +81 format, dropping the leading 0 (for example 06-6856-6685 becomes +81-6-6856-6685).
  2. The Security Room and the Parking Management Office are staffed 24 hours; others have shorter hours in JST, so check the table before calling.
  3. If the item is confirmed found, ask where it is held, how long it will be kept and how it can be released. The official pages we read do not state a retention period.
  4. Ask whether a representative may collect it and what documents are needed. The facility decides.
  5. If you want us to handle the Japanese-language steps or collect on your behalf where allowed, contact us with your confirmation.
  6. After we receive the item, we pack it and ship it internationally. We quote available shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

  • Contact the relevant office in Japanese and relay the answers to you
  • Help you prepare the information and documents they ask for
  • Collect the item on your behalf, only where the facility allows a representative
  • Pack the item and ship it internationally once we have it
  • We cannot search the airport ourselves and we cannot make a facility release an item.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Osaka International Airport (Itami) lost and found: FAQ

Where is the lost and found at Osaka Itami Airport?
The official English page lists the Airport Security Room (Lost and Found) on the 1st floor of the Central Terminal near the check-in counters. It is open 24 hours and its number is +81(0)6-6856-6685.
Who do I contact if I lost something on the aircraft?
Your airline. The official Japanese Q&A lists JAL/JTA (06-6856-7029, 09:30–18:00), ANA/IBEX (06-6856-9137, 09:00–18:00) and Amakusa Airlines (0969-34-1515, 09:00–18:00).
I left something in a taxi. Who do I contact?
The official Japanese Q&A lists Osaka Taxi Center (06-6933-5618) and Hyogo Taxi Service Center (078-826-9292), each open weekdays 09:00–17:00 and Saturday 09:00–12:00.
What are the Information Center hours?
The official page lists 06:30–21:30 at +81(0)6-6856-6781.
Does the official page say how long found items are kept?
Not on the pages we checked. Ask the Security Room or the facility holding your item.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

  • Retention period, proxy collection rules, required documents, shipping by the airport, and fees are not stated on the official pages we read.
  • The English Q&A page does not show the per-place contact table; those numbers come from the Japanese Q&A.
  • No online inquiry form for lost items is listed on the pages we read.
  • Hours for the Osaka Airport Hotel are not stated.

Has your item been found at Osaka International Airport (Itami)? Tell us where it is held so we can discuss recovery and international shipping.

Ask about recovery

Other airports in Kansai

Official sources

Content above was checked against the following official pages on . Hours and procedures can change, so please confirm on the official site.