Nanki-Shirahama Airport Lost and Found

Where to report a lost item at Nanki-Shirahama Airport

The linked official page gives an administrative contact. Its responsibility for lost property is not confirmed.

The site does not mention lost property. Confirm with the operator before relying on it.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• Nanki Shirahama Airport Inc.

  Enquiries about the airport other than flights and tickets (上記以外の南紀白浜空港に関するお問い合わせ). Lost property is not stated

  Phone

  +81-739-43-0095 (in Japan: 0739-43-0095)

  Hours (JST)

  8:30-20:00, every day

  The company page also prints an e-mail address for the operator (info@nsap.co.jp). The terminal building itself is open 8:00-18:45 according to the site’s building guide.

  Source: official page (Japanese)

What to prepare before you inquire

• Whether you lost it inside the building or on a plane
• Date and approximate time you last had the item
• Airline and flight number, if you were travelling
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address and phone number where you can be reached

Already left Japan?

1. Call Nanki Shirahama Airport Inc. in the +81 format (drop the leading 0) during 8:30-20:00 JST and ask whether it handles lost items. The site does not say it does.
2. For an item left on the aircraft, contact the airline you flew.
3. If the item is confirmed found, ask how long it will be held and what is needed to release it. Nothing is stated.
4. Ask whether a representative may collect it and what documents are needed. Nothing is stated.
5. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received.
6. After we receive the item, we pack it and ship it internationally. We quote shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the operator or the airline in Japanese and relay the answers to you
• Help you describe the item the way the desk asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Nanki-Shirahama Airport lost and found: FAQ

Where do I report an item lost at Nanki-Shirahama Airport?

We did not find an official lost-property page. The operator, Nanki Shirahama Airport Inc., lists 0739-43-0095 (from overseas +81-739-43-0095), 8:30-20:00 JST every day, for airport enquiries other than flights and tickets; it does not say that this line handles lost items.

I left something on the plane at Nanki-Shirahama Airport.

Contact the airline you flew. The site lists JAL for flight, reservation and ticket enquiries, not for lost property.

Is there an official English page for lost property at Nanki-Shirahama Airport?

We did not find one.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• No official lost-property page or statement was found on the top page, company page, building guide or facility Q&A.
• Whether the operator handles lost items is not stated.
• Retention period, proxy collection rules, required documents, shipping and fees are not stated.
• No online lost-property form and no English version were found.