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Free to submit

Submit a Lost Item Inquiry

Tell us what you lost and where. We'll contact the Japanese facility on your behalf and arrange international shipping. No registration required.

No upfront payment
Only pay if item is found
Response within 1 business day

Submit a Lost Item Inquiry

Please provide the details below. You will receive a confirmation email with your reference number.

We will use this email to contact you about your case.

The reference number provided by the facility where you lost your item.

The more detail you provide, the easier it will be to identify your item.

Approximate date and time when you lost the item (optional but recommended).

How It Works

  1. 1

    Submit this form

    Takes under 3 minutes.

  2. 2

    We contact the facility

    In Japanese, same business day.

  3. 3

    Item confirmed

    We send you photos and details.

  4. 4

    We ship it to you

    Anywhere in the world.

Success-Only Fee

You only pay our service fee if we successfully recover and ship your item. If we cannot locate it, there is no charge.

Questions?

support@lostandfoundjp.com

We reply within 1 business day