Hiroshima Airport Lost and Found

Where to report a lost item at Hiroshima Airport

The official contact table separates the terminal and car parks from aircraft, buses and trains.

The airport’s FAQ says only “contact the car park you used” for parking, whereas its contact table routes the airport car park and Car Park 2 to the Information counter. We follow the contact table and show both.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• Hiroshima Airport Information counter

  Facility inquiries and lost property for the terminal building, the airport car park and Car Park 2

  Phone

  +81-848-86-8151 (in Japan: 0848-86-8151)

  Hours (JST)

  8:00–20:00

  Source: official page (Japanese), official page (Japanese), official page

• Lost item inquiry form

  Lost items in the terminal building and airport car parks. The official form asks for name, furigana, phone number, email and a description of the item.

  Online

  Open the official lost item inquiry form

  The airport says replies can take several days, and longer around weekends, public holidays, New Year and long holidays. For urgent matters it asks you to phone the Information counter. The form page is in Japanese.

  Source: official page (Japanese), official page (Japanese)

• Masahiro Parking

  Items lost at Masahiro Parking

  Phone

  +81-848-86-0400 (in Japan: 0848-86-0400)

  Source: official page (Japanese), official page

What to prepare before you inquire

• Where you lost it: terminal building, airport car park, Car Park 2, Masahiro Parking, aircraft, limousine bus or JR train
• Date and approximate time. The official form asks for as much detail as possible, including maker, model, colour, features, and place and time lost
• Airline and flight number, if you were travelling
• A phone number and email address. The form lists both as required, and says it may use the phone number to contact you about the item
• Photos of the item or of an identical model, if you have them

Already left Japan?

1. Send the official inquiry form. It is in Japanese, so keep your description specific (maker, model, colour, features, where and when). If you want us to complete it for you, contact us.
2. If it is urgent, phone the Information counter using +81-848-86-8151 during 8:00–20:00 JST.
3. If the item is confirmed found, ask how long it will be held and what is needed to release it. The official pages we read state neither.
4. Ask whether a representative may collect it and what documents are needed. The official pages do not say.
5. After we receive the item, we pack it and ship it internationally. We quote available shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the Information counter, airline, bus company or parking operator in Japanese and relay the answers to you
• Help you prepare the details the Japanese-language inquiry form asks for
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Hiroshima Airport lost and found: FAQ

How do I report a lost item at Hiroshima Airport?

For the terminal building and the airport car parks, use the official lost item inquiry form or call the Hiroshima Airport Information counter on 0848-86-8151 (from overseas +81-848-86-8151), 8:00–20:00. Items on a plane, limousine bus or JR train go to those operators.

Is the Hiroshima Airport inquiry form available in English?

The form page we read is in Japanese. The English page at hij.airport.jp/en/link/ lists the Information counter phone number and the same places of loss.

How long does Hiroshima Airport take to reply to the form?

The airport says replies can take several days and may be slower around weekends, public holidays and New Year. For urgent cases it asks you to phone the Information counter.

Who handles Masahiro Parking?

The official table lists Masahiro Parking separately, with its own number, 0848-86-0400.

Does the airport say how long lost property is kept?

Not on the pages we read. Ask the Information counter when you report the item.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Retention period, proxy collection rules, required documents, shipping of found items by the airport, and fees are not stated on the official pages we read.
• The airport FAQ and its contact table differ on who handles the airport car park (“the car park you used” versus the Information counter).
• Hours for Masahiro Parking are not stated.
• We did not open the airline, bus company or JR Odekake Net pages linked from the airport.