Izumo Airport Lost and Found

Where to report a lost item at Izumo Airport

The official page lists a different contact for each place of loss, with hours.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• General Information (Izumo Airport Terminal Building)

  Items left inside the terminal building

  Phone

  +81-853-72-7500 (in Japan: 0853-72-7500)

  Hours (JST)

  8:00–20:00, open year-round

  Source: official page (Japanese)

• Shimane Prefecture Izumo Airport Management Office

  Items left in the car park

  Phone

  +81-853-72-0224 (in Japan: 0853-72-0224)

  Hours (JST)

  6:30–20:30, open year-round

  Source: official page (Japanese)

• JAL

  Items left on a JAL flight

  Phone

  0570-025-022 (domestic-only format; may not connect from overseas)

  Hours (JST)

  7:00–20:00, open year-round

  Online

  Open the JAL domestic lost-item search

  This link is published on the airport’s page. The JAL page itself is a separate official site that we did not read in full.

  Source: official page (Japanese)

• FDA (Fuji Dream Airlines)

  Items left on an FDA flight

  Phone

  0570-55-0489 (domestic-only format; may not connect from overseas)

  Hours (JST)

  7:00–20:00, open year-round

  Source: official page (Japanese)

Special-service numbers such as 0570, 0120 and 0800 are shown in their domestic format. They may not connect from overseas. Connection to any number depends on your provider.

What to prepare before you inquire

• Whether you lost it inside the building, in the car park or on a plane
• Date and approximate time you last had the item
• Airline and flight number, if you were travelling
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address and phone number where you can be reached

Already left Japan?

1. Match the place of loss to the contact above. The official page lists phone numbers only for the airport; the only online option it mentions is JAL’s lost-item search.
2. Call in the +81 format (drop the leading 0), within the hours shown. The 0570 numbers may not connect from abroad; if they do not, ask us to call.
3. If the item is confirmed found, ask how long it will be held and what is needed to release it. The official page states neither.
4. Ask whether a representative may collect it and what documents are needed. The official page does not say.
5. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received.
6. After we receive the item, we pack it and ship it internationally. We quote available shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the desk, the Management Office or the airline in Japanese and relay the answers to you
• Help you describe the item the way the desk asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Izumo Airport lost and found: FAQ

Who do I contact about an item left inside Izumo Enmusubi Airport?

The General Information desk of the terminal building, on 0853-72-7500 (from overseas +81-853-72-7500), 8:00–20:00 JST per the official page.

I lost something in the Izumo Airport car park.

The Shimane Prefecture Izumo Airport Management Office, on 0853-72-0224 (from overseas +81-853-72-0224), 6:30–20:30 JST per the official page.

I left something on the plane.

Contact your airline. The official page lists JAL on 0570-025-022 and FDA on 0570-55-0489, both 7:00–20:00 JST, and links JAL’s online lost-item search.

Is the Izumo Airport contact page available in English?

We did not find an English version of this page.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Retention period, proxy collection rules, required documents, shipping of found items by the airport, and fees are not stated on the official page we read.
• Only JAL and FDA are listed for aircraft; the page does not list other airlines serving Izumo.
• We did not read JAL’s own lost-item search page.
• No English version of this page was found.