Yamaguchi Ube Airport Lost and Found

Where to report a lost item at Yamaguchi Ube Airport

The official page has a single “forgotten items” table with a row per place.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• Yamaguchi Ube Airport Building Co., Ltd.

  Items left inside the domestic terminal building

  Phone

  +81-836-31-2200 (in Japan: 0836-31-2200)

  Source: official page (Japanese)

• Yamaguchi Prefecture Yamaguchi Ube Airport Office

  Items left inside the international terminal, the car park or the park

  Phone

  +81-836-21-5841 (in Japan: 0836-21-5841)

  Source: official page (Japanese)

• ANA

  Items left on an ANA flight. The page prints two numbers.

  Phone

  0570-029-222 (domestic-only format; may not connect from overseas)

  The page also prints 0836-31-8131 on the same row.

  Source: official page (Japanese)

• JAL

  Items left on a JAL flight

  Phone

  0570-025-022 (domestic-only format; may not connect from overseas)

  Source: official page (Japanese)

• Starflyer (SFJ)

  Items left on a Starflyer flight. The page prints two numbers.

  Phone

  0570-07-3200 (domestic-only format; may not connect from overseas)

  The page also prints 0836-31-8131 on the same row.

  Source: official page (Japanese)

• Ube City Transportation Bureau

  Items left on the route bus to Shin-Yamaguchi Station or Ube-Shinkawa Station

  Phone

  +81-836-31-1133 (in Japan: 0836-31-1133)

  Source: official page (Japanese)

• Shimonoseki Sanden Taxi

  Items left on the airport shuttle bus on the Shimonoseki Station route

  Phone

  +81-83-231-3419 (in Japan: 083-231-3419)

  Source: official page (Japanese)

• Fuji Daiichi Kotsu

  Items left on the airport shuttle bus on the Nagato-shi Station route

  Phone

  0120-39-2030 (domestic-only format; may not connect from overseas)

  Source: official page (Japanese)

Special-service numbers such as 0570, 0120 and 0800 are shown in their domestic format. They may not connect from overseas. Connection to any number depends on your provider.

What to prepare before you inquire

• Whether you lost it in the domestic terminal, the international terminal, the car park, on a plane or on a bus
• Date and approximate time you last had the item
• Airline and flight number, or bus route, if applicable
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address and phone number where you can be reached

Already left Japan?

1. Match the place of loss to the contact above. The official page lists phone numbers only; no online form is listed and no hours are printed.
2. Call in the +81 format (drop the leading 0). The 0570 and 0120 numbers may not connect from abroad; if they do not, ask us to call. Allow for a missed call and try again at another time.
3. If the item is confirmed found, ask how long it will be held and what is needed to release it. The official page states neither.
4. Ask whether a representative may collect it and what documents are needed. The official page does not say.
5. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received.
6. After we receive the item, we pack it and ship it internationally. We quote available shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the Airport Building, the Airport Office, the airline or the bus operator in Japanese and relay the answers to you
• Help you describe the item the way the desk asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Yamaguchi Ube Airport lost and found: FAQ

Who do I contact about an item lost in Yamaguchi Ube Airport?

It depends on the place. For the domestic terminal, Yamaguchi Ube Airport Building Co. on 0836-31-2200 (from overseas +81-836-31-2200). For the international terminal, car park or park, the Yamaguchi Ube Airport Office on 0836-21-5841 (+81-836-21-5841).

I left something on the plane.

Contact your airline. The official page lists ANA (0570-029-222 and 0836-31-8131), JAL (0570-025-022) and Starflyer (0570-07-3200 and 0836-31-8131).

I left something on the bus to the airport.

The page lists the Ube City Transportation Bureau (0836-31-1133) for the Shin-Yamaguchi and Ube-Shinkawa route buses, Shimonoseki Sanden Taxi (083-231-3419) for the Shimonoseki Station shuttle, and Fuji Daiichi Kotsu (0120-39-2030) for the Nagato-shi Station shuttle.

What are the opening hours?

The official page does not print hours for any of these numbers.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Opening hours for every number on the table are not printed.
• Retention period, proxy collection rules, required documents, shipping of found items by the airport, and fees are not stated on the official page we read.
• The page lists no other airlines; it covers ANA, JAL and Starflyer only.
• No English version of this page was found.