Asahikawa Airport Lost and Found

Where to report a lost item at Asahikawa Airport

The official page says the contact differs by where the item was lost or left.

Jetstar Japan is listed as a link to its own contact page, with no phone number.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• Asahikawa Airport General Information

  Items left behind in the building

  Phone

  +81-166-83-3716 (in Japan: 0166-83-3716)

  Source: official page, official page (Japanese)

• Japan Airlines (JAL)

  Items left on board. The number below is for flights arriving at Asahikawa; the page lists a separate number, 03-5756-3400, for flights arriving at the Tokyo-area airport.

  Phone

  0570-025-022 (domestic-only format; may not connect from overseas)

  Source: official page, official page (Japanese)

• ANA / Air Do

  Items left on board an ANA or Air Do flight. The page lists 0166-83-4700 for both airlines for flights arriving at Asahikawa, and separate numbers for flights arriving at the Tokyo-area airport: ANA 03-6428-3799, Air Do 03-5708-7445.

  Phone

  +81-166-83-4700 (in Japan: 0166-83-4700)

  Source: official page, official page (Japanese)

• Tigerair Taiwan

  Items left on board a Tigerair Taiwan flight

  Phone

  +81-50-5211-1017 (in Japan: 050-5211-1017)

  Source: official page, official page (Japanese)

Special-service numbers such as 0570, 0120 and 0800 are shown in their domestic format. They may not connect from overseas. Connection to any number depends on your provider.

What to prepare before you inquire

• Whether you lost it inside the building or on a plane
• Date and approximate time you last had the item
• Airline, flight number and whether the flight arrived at Asahikawa or at the Tokyo-area airport, if you were travelling
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address and phone number where you can be reached

Already left Japan?

1. For an item lost in the building, call General Information in the +81 format. The page prints no hours, so allow for a missed call and try again at another time.
2. For an item left on a plane, pick your airline and the number that matches the arrival airport of your flight. Jetstar Japan uses a contact page rather than a phone number.
3. If the item is confirmed found, ask how long it will be held and what is needed to release it. The official page states neither.
4. Ask whether a representative may collect it and what documents are needed. The official page does not say.
5. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received.
6. After we receive the item, we pack it and ship it internationally. We quote available shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact General Information or the airline in Japanese and relay the answers to you
• Help you describe the item the way the desk asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Asahikawa Airport lost and found: FAQ

Who do I contact about an item lost inside Asahikawa Airport?

Asahikawa Airport General Information, on 0166-83-3716 (from overseas +81-166-83-3716), per the official page.

What are the opening hours of Asahikawa Airport General Information?

The official lost-and-found page does not print hours for this number.

I left something on the plane. Which number do I call?

The one for your airline. For JAL the page lists 0570-025-022 for flights arriving at Asahikawa and 03-5756-3400 for flights arriving at the Tokyo-area airport. For ANA and Air Do it lists 0166-83-4700 for Asahikawa arrivals, and 03-6428-3799 (ANA) and 03-5708-7445 (Air Do) for Tokyo-area arrivals.

Does Asahikawa Airport have an online lost-property form?

None is listed on the official page we read. The contacts are telephone numbers and, for Jetstar Japan, the airline’s own contact page.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Opening hours for General Information and the airline numbers are not printed on the official page.
• Retention period, proxy collection rules, required documents, shipping of found items by the airport, and fees are not stated on the official page we read.
• The official page lists Jetstar Japan by link only, with no phone number.