Kushiro Airport Lost and Found

Where to report a lost item at Kushiro Airport

The official page lists a different contact for each place of loss.

The page lists aircraft losses as a separate row directed to the airline. It does not say whether find chat also accepts them.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• find chat

  Lost property at Kushiro Airport, reported through an online chat with a support centre

  Online

  Open find chat for Kushiro Airport

  The official page describes five steps: choose the facility, register for the chat, log in from the link in the email you receive, submit your inquiry, then the support centre chats with you and searches. The page states the chat is provided by find Inc.

  Source: official page, official page (Japanese)

• Kushiro Airport Office, Management Department

  Items left behind inside the airport building (Hokkaido Airports Co., Ltd.)

  Phone

  +81-154-57-8304 (in Japan: 0154-57-8304)

  Source: official page, official page (Japanese)

• Kushiro Airport Parking

  Items left behind in the parking lot

  Phone

  +81-154-57-5485 (in Japan: 0154-57-5485)

  Source: official page, official page (Japanese)

• Airport Security Station (Kushiro Police)

  Lost property around the airport

  Phone

  +81-154-57-8962 (in Japan: 0154-57-8962)

  Source: official page, official page (Japanese)

What to prepare before you inquire

• Whether you lost it inside the building, in the car park, around the airport or on a plane
• Date and approximate time you last had the item
• Airline and flight number, if you were travelling
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address you can receive messages at, because find chat sends its login link by email

Already left Japan?

1. For a loss inside the airport, open find chat from the link above and follow the steps the official page lists.
2. Alternatively, match the place of loss to the phone number above and call in the +81 format. The page prints no hours, so allow for a missed call.
3. For an item left on a plane, use the inquiry page the official page links for your airline.
4. If the item is confirmed found, ask how long it will be held and what is needed to release it. The official page states neither.
5. Ask whether a representative may collect it and what documents are needed. The official page does not say.
6. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received. After we receive the item, we pack it and ship it internationally; we quote shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the Airport Office, car park or airline in Japanese and relay the answers to you
• Help you describe the item the way the chat or the office asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Kushiro Airport lost and found: FAQ

How do I report something I lost in Kushiro Airport?

The official page offers find chat, an online chat with a support centre. You choose the facility, register, log in from the emailed link and submit your inquiry.

What phone numbers does Kushiro Airport list for lost property?

Airport Office Management Department 0154-57-8304 for the building, Kushiro Airport Parking 0154-57-5485 for the car park, and the Kushiro Police Airport Security Station 0154-57-8962 for items lost around the airport. From overseas, drop the leading 0 and add +81.

I left something on the plane. Who do I contact?

Your airline. The official page links an inquiry page for ANA, JAL, Air Do and Peach.

What are the opening hours for these numbers?

The official page does not print hours.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Opening hours for the three phone numbers are not printed on the official page.
• Retention period, proxy collection rules, required documents, shipping of found items by the airport, and fees are not stated on the official page we read.
• The find chat link is a shortened link published by the airport; we followed it and it opens find chat prefilled for Kushiro Airport, but we did not submit an inquiry.
• The official page links an inquiry page per airline and prints no airline phone numbers.