Mt. Fuji Shizuoka Airport Lost and Found

Where to report a lost item at Mt. Fuji Shizuoka Airport

The official FAQ gives one contact per place of loss.

The FAQ prints a postal address, not a phone number, for the police station.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• Mt. Fuji Shizuoka Airport Co., Ltd.

  Lost property in the passenger terminal building (旅客ターミナルビル)

  Phone

  +81-548-29-2000 (in Japan: 0548-29-2000)

  Hours (JST)

  9:00-18:00

  Source: official page (Japanese)

What to prepare before you inquire

• Whether you lost it in the terminal building, on a plane, or elsewhere
• Date and approximate time you last had the item
• Airline and flight number, if you were travelling
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address and phone number where you can be reached

Already left Japan?

1. Decide where the item was left. The FAQ covers the terminal building, the aircraft, and everything else.
2. For the terminal building, call Mt. Fuji Shizuoka Airport Co., Ltd. in the +81 format (drop the leading 0) during 9:00-18:00 JST.
3. For an item left on the aircraft, contact the airline you flew.
4. For other places, the FAQ names Makinohara Police Station’s accounting section and gives its address only. We could not confirm a phone number for it from the page.
5. If the item is confirmed found, ask how long it will be held and what is needed to release it. Nothing is stated.
6. Ask whether a representative may collect it and what documents are needed. Nothing is stated.
7. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received.
8. After we receive the item, we pack it and ship it internationally. We quote shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the airport company, the airline or the police station in Japanese and relay the answers to you
• Help you describe the item the way the desk asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Mt. Fuji Shizuoka Airport lost and found: FAQ

Where do I report an item lost in the terminal at Mt. Fuji Shizuoka Airport?

The official facility FAQ lists Mt. Fuji Shizuoka Airport Co., Ltd. on 0548-29-2000 (from overseas +81-548-29-2000), 9:00-18:00 JST, for the passenger terminal building.

I left something on the plane at Mt. Fuji Shizuoka Airport.

Contact the airline you flew. The FAQ sends passengers to the airline and links a list of airlines.

Who do I contact if the item was lost somewhere else at the airport?

The FAQ names the accounting section of Makinohara Police Station and prints its postal address. It prints no phone number for it.

Is there an official English page for lost property at Mt. Fuji Shizuoka Airport?

We did not find one for this FAQ; the page is in Japanese.

Does the airport say how long lost property is kept?

Not on the FAQ. Ask the airport company when you report the item.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• A phone number for Makinohara Police Station’s accounting section is not printed on the FAQ.
• Retention period, proxy collection rules, required documents, shipping of found items by the airport, and fees are not stated.
• No online lost-property form and no English version were found.