Toyama Airport Lost and Found

Where to report a lost item at Toyama Airport

The official page says where an item is kept depends on the place and the type of item, and lists three groups.

The international Information desk takes calls only during international flight operating hours, per the airport’s contact page. The official lost-property page names the Domestic Information desk for terminal items.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• Domestic Information desk

  Items lost in the terminal building (the lost-property page names the 1st-floor domestic Information desk). Also takes paging and lost-item inquiries.

  Phone

  +81-76-495-3100 (in Japan: 076-495-3100)

  Hours (JST)

  6:20–21:10, daily (from the airport’s contact page)

  Source: official page (Japanese), official page (Japanese)

• International Information desk

  International-terminal Information desk; the airport’s FAQ says it operates only on international flight days

  Phone

  +81-76-495-3106 (in Japan: 076-495-3106)

  Hours (JST)

  Only during international flight operating hours

  The official lost-property page does not name this desk for lost property; it appears under paging and inquiries.

  Source: official page (Japanese), official page (Japanese)

• Toyama Airport Police Box

  Valuables such as a driver’s licence or a wallet

  Phone

  +81-76-495-3110 (in Japan: 076-495-3110)

  Source: official page (Japanese), official page (Japanese)

• China Southern Airlines (Dalian)

  Items left on board a Dalian flight

  Phone

  +81-76-413-2360 (in Japan: 076-413-2360)

  Hours (JST)

  9:30–16:30, weekdays only (airport’s contact page)

  Source: official page (Japanese), official page (Japanese)

• China Eastern Airlines (Shanghai)

  Items left on board a Shanghai flight

  Phone

  +81-76-428-5060 (in Japan: 076-428-5060)

  Hours (JST)

  9:30–18:00, weekdays only (airport’s contact page)

  Source: official page (Japanese), official page (Japanese)

• China Airlines (Taipei)

  Items left on board a Taipei flight

  Phone

  +81-76-461-7100 (in Japan: 076-461-7100)

  The airport’s other site (toyama-airport.jp contact page) lists 052-202-7117 for China Airlines, with weekday hours 9:00–12:00 and 13:00–17:30. The two official sites disagree; ask the airline which number is current.

  Source: official page (Japanese)

What to prepare before you inquire

• Whether you lost it inside the building, or on a plane, and whether it is a valuable such as a licence or wallet (which goes to the police box)
• Date and approximate time you last had the item
• Airline and flight number, if you were travelling
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address and phone number where you can be reached

Already left Japan?

1. For a terminal loss, call the Domestic Information desk in the +81 format during 6:20–21:10 JST. For valuables such as a licence or wallet, call the airport police box.
2. For a plane, use the airline row. ANA is handled through its own lost-property page.
3. If the item is confirmed found, ask how long it will be held and what is needed to release it. The official pages we read state neither.
4. Ask whether a representative may collect it and what documents are needed. The official pages do not say.
5. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received.
6. After we receive the item, we pack it and ship it internationally. We quote available shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the Information desk, the police box or the airline in Japanese and relay the answers to you
• Help you describe the item the way the desk asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Toyama Airport lost and found: FAQ

Where do I ask about something lost in the Toyama Airport terminal?

The official lost-property page names the Domestic Information desk on the 1st floor: 076-495-3100 (from overseas +81-76-495-3100). The airport’s contact page gives its hours as 6:20–21:10 JST, daily.

I lost a wallet or driver’s licence. Who handles that?

The official lost-property page lists the Toyama Airport Police Box for valuables such as a licence or wallet: 076-495-3110.

I left something on a plane at Toyama. Who do I contact?

Your airline. The page links ANA’s lost-property page for Tokyo and Sapporo flights, and lists China Southern (Dalian, 076-413-2360), China Eastern (Shanghai, 076-428-5060) and China Airlines (Taipei, 076-461-7100).

Why are there two different Toyama Airport websites?

Toyama Airport has a terminal-company site (toyama-airport.co.jp) and a prefecture-run information site (toyama-airport.jp). We read both. They list the same Information and police-box numbers, but give different numbers for China Airlines, so we flag that and recommend confirming with the airline.

Does the airport say how long found items are kept?

Not on the pages we read. Ask the desk that holds your item.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Retention period, proxy collection rules, required documents, shipping of found items by the airport, and fees are not stated on the official pages we read.
• The two official sites give different numbers for China Airlines (076-461-7100 versus 052-202-7117); we could not tell which is current.
• Hours for the airport police box and for China Airlines on the lost-property page are not stated.
• No online lost-property form is listed.