Fukuoka Airport Lost and Found

Where to report a lost item at Fukuoka Airport

The official page separates the terminal buildings, the aircraft, the international area after security, and items that may have been handed to the police.

The official page does not list a window for trains, subway, buses or taxis. Contact the operator of that service directly.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• find chat

  Online lost-item inquiry service named "find chat", linked from the top of the official page

  Online

  Open find chat for Fukuoka Airport

  Source: official page

• Security and Disaster Prevention Division (domestic)

  Fukuoka International Airport Co., Ltd. – domestic flights

  Phone

  +81-92-622-8845 (in Japan: 092-622-8845)

  Hours (JST)

  8:00–22:30

  Source: official page, official page (Japanese)

• Security and Disaster Prevention Division (international)

  Fukuoka International Airport Co., Ltd. – international flights

  Phone

  +81-92-483-7009 (in Japan: 092-483-7009)

  Hours (JST)

  24 hours

  Source: official page

• Fukuoka Airport Customs Branch

  Items lost in the international area after security

  Phone

  +81-92-477-0111 (in Japan: 092-477-0111)

  Hours (JST)

  7:00–22:00

  Source: official page

• Fukuoka Airport Police Station, Accounting Section

  Items inside or outside the terminal that may have been taken to the police

  Phone

  +81-92-621-0110 (in Japan: 092-621-0110)

  Extension 231. Hours are not stated on the page.

  Source: official page, official page (Japanese)

What to prepare before you inquire

• Domestic or international terminal, and the exact place
• Whether you had already passed security when you lost it (international area after security goes to Customs)
• Date and approximate time
• Airline and flight number, if you were travelling
• Item type, colour, brand, size, distinguishing marks, and contents
• Photos of the item or of an identical model, if you have them
• An email address where find chat or the office can reach you

Already left Japan?

1. Start with find chat, which is available from the English page, or phone the matching office using the +81 format (drop the leading 0, for example 092-622-8845 becomes +81-92-622-8845).
2. Mind the hours: the domestic line is 8:00–22:30 JST, the international line is staffed 24 hours, and Customs is 7:00–22:00 JST.
3. If the item is confirmed found, ask where it is held, how long it will be kept and how it can be released. The official page does not state a retention period.
4. Ask whether a representative may collect it and what documents are required. The facility decides.
5. If you want us to handle the Japanese-language steps or collect on your behalf where allowed, contact us with the confirmation you received.
6. After we receive the item, we pack it and ship it internationally. We quote available shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the relevant office in Japanese and relay the answers to you
• Help you prepare the information and documents they ask for
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Fukuoka Airport lost and found: FAQ

What is find chat at Fukuoka Airport?

It is the online lost-item inquiry service linked from the top of Fukuoka Airport’s official lost-and-found page, shown alongside the phone numbers for those who prefer to call.

Which number do I call for the international terminal?

The official page lists 092-483-7009 for international flights, staffed 24 hours. From overseas, dial +81-92-483-7009.

I lost something after passing international security. Who handles it?

The official page directs these items to Fukuoka Airport Customs Branch, 092-477-0111 (7:00–22:00 JST).

Could my item have been given to the police?

The official page says items lost inside or outside the terminal may be taken to the police and gives the Fukuoka Airport Police Station Accounting Section (092-621-0110, extension 231).

Does the official page say how long found items are kept?

Not on the page we checked. Ask the office that holds your item.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Retention period, proxy collection rules, required documents, shipping by the airport, and fees are not stated on the official page.
• Hours for the police Accounting Section and for find chat are not stated on the page we checked.