Oita Airport Lost and Found

Where to report a lost item at Oita Airport

The official Q&A says the contact depends on where the item was left.

The page does not name a contact for the car park or for the airport grounds.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• General Information desk

  Items left inside the airport building

  Phone

  0570-07-1174 (domestic-only format; may not connect from overseas)

  A 0570 navigation-dial number; it may not connect from overseas. No hours are printed. The desk is on the 1F arrivals lobby, per another entry on the same Q&A.

  Source: official page (Japanese)

• ANA (Oita Airport)

  Items left on an ANA flight. The page prints the same number for Solaseed Air and IBEX Airlines.

  Phone

  +81-978-67-1161 (in Japan: 0978-67-1161)

  Hours (JST)

  9:00–18:00

  Source: official page (Japanese)

• JAL

  Items left on a JAL flight

  Phone

  0570-025-022 (domestic-only format; may not connect from overseas)

  Hours (JST)

  8:00–20:00

  Source: official page (Japanese)

• Jetstar Japan

  Items left on a Jetstar Japan flight

  Phone

  0570-550-538 (domestic-only format; may not connect from overseas)

  Hours (JST)

  24 hours; Japanese guidance 9:00–21:00

  Source: official page (Japanese)

• Jeju Air

  Items left on a Jeju Air flight

  Phone

  0570-001-132 (domestic-only format; may not connect from overseas)

  Hours (JST)

  Weekdays 9:00–19:00

  Source: official page (Japanese)

Special-service numbers such as 0570, 0120 and 0800 are shown in their domestic format. They may not connect from overseas. Connection to any number depends on your provider.

What to prepare before you inquire

• Whether you lost it inside the building or on a plane (and which airline)
• Date and approximate time you last had the item
• Airline and flight number, if you were travelling
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address and phone number where you can be reached

Already left Japan?

1. Match the place of loss to the contact above. The page lists phone numbers only; no online form is listed.
2. Most numbers on this page are 0570 navigation-dial numbers. These may not connect from abroad; the only geographic number is 0978-67-1161 (ANA, Solaseed Air and IBEX). If a call does not connect, ask us to call.
3. Call within the hours shown. The page prints no hours for the General Information desk.
4. If the item is confirmed found, ask how long it will be held and what is needed to release it. The page states neither.
5. Ask whether a representative may collect it and what documents are needed. The page does not say.
6. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received. After we receive the item, we pack it and ship it internationally; we quote shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the General Information desk or the airline in Japanese and relay the answers to you
• Help you describe the item the way the desk asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Oita Airport lost and found: FAQ

Who do I contact about an item lost inside Oita Airport’s building?

The General Information desk (総合案内所), on 0570-07-1174 according to the official Q&A. This is a 0570 number and may not connect from overseas.

I left something on the plane at Oita Airport.

Contact the airline. The Q&A lists ANA, Solaseed Air and IBEX Airlines on 0978-67-1161 (9:00–18:00 JST), JAL on 0570-025-022 (8:00–20:00), Jetstar Japan on 0570-550-538 and Jeju Air on 0570-001-132 (weekdays 9:00–19:00).

Can I call 0570 numbers from overseas?

They often cannot be reached from abroad. The only geographic number on the page is 0978-67-1161 (from overseas +81-978-67-1161), which the page prints for ANA, Solaseed Air and IBEX Airlines.

Is the Oita Airport Q&A available in English?

We did not find an English version of this Q&A entry.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Opening hours of the General Information desk are not printed.
• No contact is given for the car park or the airport grounds.
• Retention period, proxy collection rules, required documents, shipping of found items by the airport, and fees are not stated on the page.
• No English version was found.