Nagasaki Airport Lost and Found

Where to report a lost item at Nagasaki Airport

The official FAQ answers “where do I ask about a lost item” with three routes.

The official pages we read do not name a police or customs lost-property window. The police box is on the 1st floor but its listing does not mention lost property.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• Information counter

  Items lost inside the airport building (1st floor)

  Phone

  +81-957-52-5555 (in Japan: 0957-52-5555)

  Hours (JST)

  8:45–19:30

  The airport states that overseas delivery of lost or left-behind items is not available (海外への配送は致しかねます).

  Source: official page (Japanese), official page (Japanese), official page (Japanese)

• Airport car park operator

  Items lost in the airport car park (Airport Promotion and Environment Improvement Support Organization, Nagasaki office)

  Phone

  +81-957-53-9595 (in Japan: 0957-53-9595)

  Source: official page (Japanese), official page (Japanese)

• ANA (lost property)

  Items left on board an ANA flight

  Phone

  +81-957-52-5112 (in Japan: 0957-52-5112)

  Source: official page (Japanese)

• Solaseed Air (lost property)

  Items left on board a Solaseed Air flight

  Phone

  +81-957-52-5112 (in Japan: 0957-52-5112)

  Source: official page (Japanese)

• JAL (lost property)

  Items left on board a JAL flight

  Phone

  0570-025-022 (domestic-only format; may not connect from overseas)

  Source: official page (Japanese)

• Skymark (lost property)

  Items left on board a Skymark flight

  Phone

  +81-957-27-3139 (in Japan: 0957-27-3139)

  Source: official page (Japanese)

Special-service numbers such as 0570, 0120 and 0800 are shown in their domestic format. They may not connect from overseas. Connection to any number depends on your provider.

What to prepare before you inquire

• Whether you lost it inside the building, in the car park or on a plane
• Date and approximate time you last had the item
• Airline and flight number, if you were travelling
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address and phone number where you can be reached

Already left Japan?

1. For a building loss, call the Information counter in the +81 format during 8:45–19:30 JST. For a plane, use the airline row above. Peach is listed as email only, with no address on the page we read.
2. The airport states it cannot deliver left-behind items overseas. Plan on collection in Japan by you or a representative.
3. If the item is confirmed found, ask how long it will be held and what is needed to release it. The official pages we read state neither.
4. Ask whether a representative may collect it and what documents are needed. The official pages do not say.
5. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received.
6. After we receive the item, we pack it and ship it internationally from our side. We quote available shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the Information counter, airline or car park operator in Japanese and relay the answers to you
• Help you describe the item the way the counter asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it, since the airport itself does not ship overseas
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Nagasaki Airport lost and found: FAQ

Who do I contact about an item lost inside Nagasaki Airport?

The Information counter on the 1st floor: 0957-52-5555 (from overseas +81-957-52-5555). The airport gives 8:45–19:30 JST for lost-property handling.

Will Nagasaki Airport ship a found item to me abroad?

No. The airport’s Information page states that delivery of lost or left-behind items overseas is not available.

I left something on a plane. Who do I contact?

Your airline. The airport’s contact list gives lost-property numbers for ANA and Solaseed Air (0957-52-5112), JAL (0570-025-022) and Skymark (0957-27-3139), and says Peach accepts email only.

Who handles the airport car park?

The airport’s FAQ and contact list name the Airport Promotion and Environment Improvement Support Organization, Nagasaki office: 0957-53-9595.

Is there an English page for Nagasaki Airport lost property?

We found none. The official pages we read are in Japanese.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Retention period, proxy collection rules, required documents, and fees are not stated on the official pages we read.
• Hours for the car park operator and for the airline lost-property numbers are not stated.
• Peach is listed as “email only” with no address on the page we read.
• No online lost-property form is listed.
• The airport’s police box (1st floor, 0957-53-9669) is listed in the facility guide but not in connection with lost property, so it is not listed as a lost-property window.