Kitakyushu Airport Lost and Found

Where to report a lost item at Kitakyushu Airport

The official page lists a route by place of loss, and a default.

The page says the Terminal Co.’s line is separate from the airlines’, so it cannot connect you to them.

Official contact information

The contacts below are listed on the linked official pages. Phone numbers are shown in international format for callers outside Japan; the number used inside Japan is in brackets. All hours are Japan Standard Time (JST).

• Kitakyushu Air Terminal Co., Ltd.

  Lost property other than aircraft and airport-bus items, or when you do not know the place of loss

  Phone

  0570-05-4195 (domestic-only format; may not connect from overseas)

  The 0570 prefix may not connect from abroad; the page prints no alternative number.

  Source: official page (Japanese)

• Nishitetsu Customer Centre

  Items left on the airport bus (the page marks this line as foreign-language capable)

  Phone

  +81-50-3616-2150 (in Japan: 050-3616-2150)

  Source: official page (Japanese)

Special-service numbers such as 0570, 0120 and 0800 are shown in their domestic format. They may not connect from overseas. Connection to any number depends on your provider.

What to prepare before you inquire

• Whether you lost it on the airport bus, on a plane, or elsewhere in the airport
• Date and approximate time you last had the item
• Airline and flight number, or bus route, if applicable
• Item type, colour, brand, size, distinguishing marks, and what was inside
• Photos of the item or of an identical model, if you have them
• An email address and phone number where you can be reached

Already left Japan?

1. Pick the route above that matches the place of loss. The official page lists phone numbers only; no online form is listed and no hours are printed.
2. For the airport bus, the Nishitetsu line is marked as foreign-language capable and uses an IP-phone prefix (050) that should be reachable from abroad.
3. The Terminal Co. number begins 0570, which may not connect from abroad. If it does not, ask us to call.
4. If the item is confirmed found, ask how long it will be held and what is needed to release it. The official page states neither.
5. Ask whether a representative may collect it and what documents are needed. The official page does not say.
6. If you want us to call in Japanese or collect the item where the facility allows it, contact us with the confirmation you received. After we receive the item, we pack it and ship it internationally; we quote shipping methods and fees individually, and arrival dates are not guaranteed.

How Lost and Found Japan can help

• Contact the Terminal Co., the bus operator or the airline in Japanese and relay the answers to you
• Help you describe the item the way the desk asks
• Collect the item on your behalf, only where the facility allows a representative
• Pack the item and ship it internationally once we have it
• We cannot search the airport ourselves and we cannot make a facility release an item. We work within what the facility allows.

Lost and Found Japan is an independent private service. We are not an official airport, airline, customs or police lost-and-found desk. Consult with us.

Kitakyushu Airport lost and found: FAQ

Who do I contact about an item lost in Kitakyushu Airport?

Kitakyushu Air Terminal Co., on 0570-05-4195, for anything other than the aircraft or the airport bus, and when you do not know where it was lost.

I left something on the airport bus.

The official page directs you to the Nishitetsu Customer Centre on 050-3616-2150, which it marks as foreign-language capable.

I left something on the plane.

Contact your airline. The official page says the Terminal Co. cannot transfer calls to the airlines.

What are the opening hours?

The official page does not print hours for these numbers.

Not confirmed on the official pages

We do not state the following because we could not confirm it from the official pages listed below. Please ask the facility directly.

• Opening hours for both numbers are not printed.
• The page prints no airline phone numbers; it links an airline list that we did not read.
• Retention period, proxy collection rules, required documents, shipping of found items by the airport, and fees are not stated on the official page we read.
• We did not confirm an English version of this page.